PRIVACY POLICY
This Privacy Policy applies to individuals in the European Union, United Kingdom, Switzerland, Norway, Lichtenstein, Iceland, Australia, and New Zealand.
This Privacy Policy was last updated on November 14, 2021.
Table of Contents
Your privacy is important to us. This Privacy Policy describes how Mobicom-Pro ApS collect, use, disclose, and otherwise process your personal data when you interact with our services, including via our website (https://www.mobicom-pro.com) (“Website”), mobile apps (“Apps”) and other services, which may be described further below (together with our Website and Apps, the "Services"). This Privacy Policy applies to data subjects in the European Union, United Kingdom, Switzerland, Norway, Lichtenstein and Iceland (collectively, "Europe") as well as Australia and New Zealand. If you are located in Europe, please see the section "Data Controller" below for information about the controller of your personal data.
We collect personal data, which is any information relating to an identified or identifiable individual, from you when you:
Some of the personal data we request from you is required in order for you to use our Services. If you do not wish to provide such personal data to us, you are not obligated to, but as a result you may not be able to use the particular Service. However, some of the personal data we request from you is optional. This means that you can elect not to provide it to us and you will still be able to use the Service. If not all the personal data we request on a form is required, we may identify the required personal data to you such as by displaying an asterisk (*) next to the field where we request the required personal data.
Below are more detailed examples of where and how we collect personal data from you. Unless specifically stated otherwise in this Privacy Policy, the data we collect may be used for any purpose set forth in "How We Use the Personal Data We Collect" below.
Online Registration: You do not have to register to browse some areas of our Websites. However, registration may be required to view certain content on our Websites, receive online newsletters or to participate in certain features of a Website, such as a community forum. When you register, you will be asked for personal data such as your name, e-mail address, and a user name and password that you select. We collect this information to identify who you are, to provide you with the service or information you requested, and/or to facilitate your participation in an on-line forum or community. We may also use this information for other purposes, such as promotional and marketing purposes, in accordance with this Privacy Policy and in accordance with applicable law.
Please remember that any information you disclose in public forum or community areas becomes public information and is immediately accessible to other users, so it is important for you to carefully consider what, if any, personal data you reveal in these areas. We may use information disclosed by you in this way to promote our products and services in our advertising communications, among other things.
Customer Service: When you call one of our customer service representatives, or e-mail us with a comment or question, you may be asked for information that identifies you, such as your name, mailing address, account number, postal code and telephone number, to help us promptly answer your question. We retain this information as necessary to assist you in the future, for instance with any further queries you may have. We also use your feedback, suggestions and comments to monitor and/or improve our publications, product offerings, and Services, among other things.
Website Information: We collect the IP (Internet protocol) addresses of all visitors to our Websites, along with clickstream and other related information, such as information about your computer or device, web browser and operating system and their settings, the referring page that linked you to our site, the pages, content or ads you see or click on during your visit and when and for how long you do so, items you download, the next Web site you visit when you leave our site, and any search terms you have entered on our site. We use this information to monitor and improve our Services, among other things. Please see the section "Cookies and Web Beacons" below for more information.
App Usage: We collect information about your installation, use, and updating of our Apps, such as information about your device, your use of our Apps. In certain apps we collect your device’s geographical location for the purpose of providing you with the services requested when using the app, provided that you have given your prior affirmative express consent via your mobile device.Please see the section "Cookies and Web Beacons" below for more information.
To enhance your experience on our Services, we automatically collect certain information about your computer or device when you use with our Websites and Apps. This includes information like your browser type and language, IP address and device ID. We (or the third parties we work with) use standard tracking technologies like cookies and web beacons to do this. Cookies are small text files that we place in your computer or device. Other information you provide to us may be linked to the data stored in the cookie. A cookie assigns a unique numerical identifier to your web browser or device, and may enable us to recognize you as the same user who has used our Services, and relate your use of the Services to other information about you.
Our primary goal in collecting information is to provide you with a customized experience when using our Services and to make them more valuable to you.
We, and our authorized service providers use personal data to enable us to provide, operate and maintain our Services to you and for other legitimate business interests including to:
We will not rent or sell your personal data without your consent, except as otherwise set out in this Privacy Policy or in any specific disclosure given to you when obtaining personal data from you.
Legal: We may be required to provide your personal data in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law.
In some jurisdictions, like the United Kingdom and European Union, we must have a legal basis to collect, use and share your personal data. If you are located in the United Kingdom or European Union, we process your personal data on the basis of:
Our legitimate interests: including when we analyze, operate and improve our Services, send you technical notices, updates, security alerts and support and administrative messages, and use your personal data to prevent potentially prohibited or illegal activities on our Services.
Your consent: including when we ask for your consent to process your personal data for a specific purpose that we communicate to you.
Compliance with a legal obligation: including when we use your personal data to comply with applicable laws and enforce our terms.
(a) Analytics
If you wish to disable web beacons in our email messages, turn images "off" in your email client (e.g., Outlook or Outlook Express) as available. Please refer to the settings or options menu in your email client for more information.
Google is the third party we engage to track and analyze usage and browsing patterns of our users. For information about Google Analytics’ privacy practices, click here and for your related opt-out choices, click here.
We, our authorized service providers and/or other third-party partners involved in the delivery of services you receive through our mobile applications may collect information about your mobile device, including your mobile device’s identifiers and the names and IDs of apps you have installed, as well as information about how you use our mobile applications. Depending on your device and operating system, you may be able to reset your mobile device's advertising identifier to limit this data collection by accessing the privacy settings on your mobile device. Each operating system, iOS for Apple devices, Android for Android devices and Windows for Microsoft devices, provides its own instructions. Visit the privacy settings for your mobile device or contact your platform operator for more information.
To exercise choice over the companies participating in the DAA’s separate choice tool for the collection of cross-app data on a mobile device, download the DAA’s AppChoices app available here.
(c) Precise Device Location Tracking
If you authorized us and/or our service providers to collect and/or share information about the precise location of your device through a mobile application, you can always withdraw your consent and prevent the further collection and sharing of your precise device location information by accessing your device’s location privacy settings. Each operating system, iOS for Apple devices, Android for Android devices and Windows for Microsoft devices, provides its own instructions on how to turn off precise location sharing. Access the privacy settings for your mobile device or contact your platform operator for more information.
(d) Accessing, Correcting, and Deleting Your Personal Data
Mobicom-Pro ApS provides you with the ability to access and edit certain information that you have provided to us through our Services. Data subjects located in Europe have additional rights as set forth in the "Data Subject Requests" section below.
If you are located in the European Union, United Kingdom, Switzerland, Norway, Lichtenstein or Iceland, you have certain rights under applicable data protection laws. For instance, you may have the right to access, rectify, or erase any personal data we have collected about you through the Services. You also have the right to data portability and the right to withdraw your consent or restrict or object to our processing of personal data we have collected about you through the Services.
If you have any issues with our compliance, you have the right to lodge a complaint with a European supervisory authority.
European data protection law makes a distinction between organizations that process personal data for their own purposes (known as "controllers") and organizations that process personal data on behalf of other organizations (known as "processors").
If you are located in the European Union, United Kingdom, Switzerland, Norway, Lichtenstein or Iceland, the controller of your personal data is Mobicom-Pro Aps, Hauge Moellevej 4, 3550 Slangerup, Denmark.
We maintain administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, loss, modification, disclosure, and any form of unlawful processing of personal data in our custody and control, and our service providers are bound to maintain similar safeguards. These measures also aim at preventing unnecessary collection and further processing of personal data. Although we take appropriate measures to safeguard the personal data in our custody and control, and we require similar safeguarding measures from our service providers, we need you to understand that we are unable to guarantee the security of your personal data.
To provide you with an increased level of security online, access to your personal data on certain of our Websites may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication.
We will take reasonable steps to accurately record the personal data that you provide to us and any subsequent updates. We will retain your personal data as long as necessary to fulfill the purposes for which it was collected. Thereafter, we will either delete your personal data or de-identify it so that it cannot be attributed to your identity. Please note that we may continue to retain personal data for purposes of our legitimate interests, including as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements. Data subjects located in Europe have the right to request that we delete their personal data as set forth in the "Data Subject Requests" section above.
This Privacy Policy may be updated periodically to reflect changes to our personal data practices. The revised Privacy Policy will be posted on this Website with the date of the last modification, and we will notify of the changes if required by the applicable law. We will treat your personal data in accordance with the privacy policy in place at the time of collection of such information, or as you otherwise indicate your preferences. We encourage you to check whenever you use our Services to see if the policy has been updated.
If you have any questions or concerns about this Privacy Policy, our data practices, or our compliance with applicable data protection laws please contact us via email at info@mobicom-pro.com or write to us at:
Mobicom-Pro Aps, Hauge Moellevej 4, 3550 Slangerup, Denmark